Essential duties and responsibilities: include the following. Other duties may be assigned.

• Performance key targeted physical assessment on patients as determined necessary and/or designated by a provider.
• Works with the Street Medicine team to improve outcomes of the Hepatitis C Elimination program.
• Performs resuscitative procedures.
• Screens patients for appropriate information.  Instructs patients in the education of samples and tests.
• Maintains and reviews patients’ records, charts, and other pertinent information. 
• Collects labs needed to initiate treatment, administers immunizations, and follows up on lab work in the street medicine setting.
• Provides assessments and patient education around treatment options, medication readiness, and ways to reduce the risk of reinfection and transmission.
• Responds to requests from providers regarding resource-finding.
• Develops resources for addressing emerging problems (ie, low-cost pharmacy lists, dental resources, patient education material, etc.)
• Works with providers to develop action plans based on goals generated from Practice Management System Reports
• Follows up with High-risk patients weekly or biweekly to support with any difficulty with adherence, including medication delivery and motivational interviewing.
• Responsible for obtaining prior authorization processes for patients.
• Upholds goals, policies, procedures, and expectations of CHASS Center, Inc.
• Maintains patient confidentiality by complying with HIPAA standards.
• Collaborates with members of the health care team and other health professionals

Competencies-To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully. Project Management - Communicates changes and progress. Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting. Oral Communication - Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively. Leadership - Exhibits confidence in self and others. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Ethics - Treats people with respect; Upholds organizational values. Organizational Support - Follows policies and procedures. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Makes timely decisions. Professionalism - Tactfully approaches others; Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions. Personal qualities: Be self-directed, be flexible and committed to the team concept, demonstrate teamwork, initiative, and willingness to learn, be open to new learning experiences, accept and respect diversity without judgment, and demonstrate customer service values.

Language skills: Ability to read, write, analyze, and interpret medical terminology, general medical periodicals, and medical journals. Ability to effectively present information and respond to questions from patients, co-workers, and managers.

Reasoning ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Computer skills: To perform this job successfully, an individual should have basic computer knowledge.

Education: Graduate from an accredited school of nursing and current licensure by the Michigan State Board of Nursing as a Registered Nurse.

Experience: Working with culturally, racially, and economically diverse individuals in a community-based organization. Work experience in helping unhouse individuals and/or Street Medicine environment preferred.

Other skills and abilities:
Ability to speak fluent Spanish preferred.

Physical demands:
While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. Some bending, lifting, and stretching are required. Working under stress and the use of a telephone is required. The employee is frequently required to sit and use their hands to touch, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Requires working under stressful conditions and working irregular hours.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is exposed to a normal primary care clinic environment, occasionally exposed to fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Working under stress and using a telephone is required. Manual dexterity required. Frequent exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment. Goes out in the community with the Street Medicine team.